Loyalty Expo 2027

Loyalty Expo is the premier conference, networking event and expo focused on customer loyalty and customer experience, presented by Loyalty360, the association for customer loyalty. The 2027 edition takes place May 18-20, 2027 at Embassy Suites by Hilton Orlando Lake Buena Vista South in the Orlando, Florida area.

About the event

Loyalty Expo provides the knowledge and best practices necessary to guide your team and brand on your customer loyalty journey. Attendees learn from best-in-class brand leaders, technologists and service providers in a rapidly evolving customer loyalty landscape.

What to expect

• Conference sessions and workshops covering case studies, best practices and actionable advice for brand marketers
• The Loyalty360 Awards, the most coveted awards in customer loyalty, with brand finalists presenting and attendees voting
• Networking receptions, brand-only meetings and off-site events connecting hundreds of marketers from around the world
• An exhibit hall and technology + service showcase featuring the latest loyalty platforms and services
• Speaking opportunities for industry professionals

Venue

The 2027 edition is held at Embassy Suites by Hilton Orlando Lake Buena Vista South, 4955 Kyngs Heath Rd., Kissimmee, FL 34746, United States.